This is probably our favorite process, because it yields so much information related to our effectively addressing client issues. The needs assessment defines the gaps that exist between current and desired results. The needs analysis takes the deep dive into the causes and conditions of the identified gaps.
FRONT END ANALYSIS
Front end analysis is the needs assessment/analysis process used to uncover performance issues that require learning solutions. We rely on subject matter experts and deep research to understand what must be resolved for employees to do their jobs.
Gap analysis is the process of evaluating existing training to identify gaps between what exists and what is required for performance success.
We design trainings so that employees learn skills in the sequential and concurrent order that they are typically done in the workplace. Understanding the knowledge and skills required to accomplish specific jobs is essential to the development of effectively-sequenced training.
COGNITIVE TASK ANALYSIS
We use cognitive task analysis to understand the sequence of thoughts by an expert. We then build useful learning and performance solutions based on the understanding of the sequential and concurrent thinking related to the accomplishment of complex cognitive tasks.
We apply our understanding of change, goal-setting, and of instructional motivation to obtain a picture of employee readiness and willingness to engage in learning.
Evidence-based competency modeling forms the basis for determining the collection of skills, knowledge, and abilities that are required to effectively do a job. Competency modeling also serves as the basis for job certifications and credentialing. We provide rigorous and statistical analysis to ensure that the competency models we produce are reflective of the job being examined.
COURSE AND LARGE CURRICULUM ASSESSMENT
We build assessment processes that are directly tied to learning objectives. These assessments can range from simple question-based, scenario-based, heuristic, and portfolio-based. We also work with credentialing agencies to develop highly rigorous assessments that ensure that their credentialed individuals have at least a minimum level of competency for the services they provide.