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E-LEARNING

We use Articulate Storyline 2, Captivate, Adobe Connect, WalkMe, Photoshop, and other software tools to bring learning alive.

FACE-TO-FACE OR INSTRUCTION-LED TRAINING

We use authentic story in our face-to-face courses, as well as gamification elements to build and sustain learner engagement.

VIRTUAL INSTRUCTOR-LED TRAINING (VILT)

We use online meeting tools such as WebEx and GotoMeeting to script every word, click, and action on screen to ensure fidelity in our course design.

BLENDED LEARNING

We combine two or more forms of learning media together within one instructional curriculum including vILT, self-paced print-based PreWork, eLearning, face-to-face, and simulations.

SIMULATIONS

We offer immersive simulations with engaging stories to realistically portray complex situations where critical decision-making and leadership capability are best learned.

GAMES AND VIRTUAL WORLDS FOR LEARNING

We use lifelike story in games and virtual worlds to create a sense of ‘being there’ while changing lives through learning.

ANALYSIS

Analysis is the foundation upon which we build effective performance improvement solutions. Depending upon the client requirements, we engage in various types of analysis to understand employee thinking, situations, jobs, tasks, and missing elements that are required for success.

Through interviews, observations, brainstorming, focus groups, the delphi technique, and other data gathering methods, we assemble enough information so that we deeply understand these issues. We then use our set of analysis tools - both qualitative and quantitative - to see meaning in the data and draw necessary conclusions. 

We believe in data, but we also believe in the perceptions of those we interview and work with. Stakeholders often know pieces of the solution - it’s up to us to bring that information forward.

NEEDS ASSESSMENT/ANALYSIS

This is probably our favorite process, because it yields so much information related to our effectively addressing client issues. The needs assessment defines the gaps that exist between current and desired results. The needs analysis takes the deep dive into the causes and conditions of the identified gaps.

FRONT END ANALYSIS

Front end analysis is the needs assessment/analysis process used to uncover performance issues that require learning solutions. We rely on subject matter experts and deep research to understand what must be resolved for employees to do their jobs.

GAP ANALYSIS

Gap analysis is the process of evaluating existing training to identify gaps between what exists and what is required for performance success.

JOB/TASK ANALYSIS

We design trainings so that employees learn skills in the sequential and concurrent order that they are typically done in the workplace. Understanding the knowledge and skills required to accomplish specific jobs is essential to the development of effectively-sequenced training. 

COGNITIVE TASK ANALYSIS

We use cognitive task analysis to understand the sequence of thoughts by an expert. We then build useful learning and performance solutions based on the understanding of the sequential and concurrent thinking related to the accomplishment of complex cognitive tasks.

MOTIVATIONAL ANALYSIS

We apply our understanding of change, goal-setting, and of instructional motivation to obtain a picture of employee readiness and willingness to engage in learning.

COMPETENCY MODELING

Evidence-based competency modeling forms the basis for determining the collection of skills, knowledge, and abilities that are required to effectively do a job. Competency modeling also serves as the basis for job certifications and credentialing. We provide rigorous and statistical analysis to ensure that the competency models we produce are reflective of the job being examined.

TRAIN-THE-TRAINER

We teach anyone with training responsibilities how to teach effectively in a traditional classroom, a virtual classroom, or in a one-on-one environment. We also teach mentoring skills.

LEARNING MANAGEMENT SYSTEMS

Learning management systems administer, document, track, report and deliver eLearning and blended learning courses. We work with a variety of learning management systems and handle all tasks related to their effective use.

COURSE AND LARGE CURRICULUM ASSESSMENT

We build assessment processes that are directly tied to learning objectives. These assessments can range from simple question-based, scenario-based, heuristic, and portfolio-based. We also work with credentialing agencies to develop highly rigorous assessments that ensure that their credentialed individuals have at least a minimum level of competency for the services they provide.