Social Services and Prevention

An organization like yours, who delivers social service-related services, must do so as effectively and efficiently as possible. Because when social services and prevention are performed inaccurately, incompletely, or poorly, there are serious consequences for both the individuals receiving, and the individuals delivering, these services. The same is true, regardless of whether your organization delivers child welfare, child care, abuse prevention, substance abuse prevention, violence prevention, teen pregnancy prevention, and other social issues. The consequences of performance deficiency can even include death.

Change by Design has deep expertise in delivering the precisely correct solution for the problems faced by our social services and prevention clients. We have built performance interventions at the strategic and tactical levels, including experience working with senior leadership, middle management, and direct workers. Read on to learn how Change by Design provides a wide variety of technical assistance to support your social services and prevention efforts.

Here Are The Ways We Can Help Your Organization or Agency

Does your organization need to develop the capabilities of your workforce?

Change by Design develops job task analyses and competency models, which serve as the foundation for the development of curriculum and legally defensible assessments to certify or license your employees.
Change by Design designs curriculum and job aids that support new learning, remedial, and corrective learning.
Change by Design develops compliance training to align your workforce with current rules and requirements.

Does your organization’s talent pool need consistency of culture and scalability?

Change by Design develops employee performance evaluations to align workforce behaviors with cultural and other expectations.
Change by Design develops training that is tailored to support cultural growth in alignment with performance evaluation criteria.

Is your organization required to certify or license your workforce?

Change by Design develops legally-defensible exams / assessments for certification or licensure.
Change by Design consults on exam deployment and administration.

Does your organization need a training approach that upskills employees in the flow of work?

Change by Design develops a structured approach to training and mentorship that provides bite sized learning at the point of need.
Change by Design works with client members to develop a learning in the flow of work curriculum.
Change by Design provides training for mentors/coaches who serve as supporters for new hire progress in learning their jobs.

Does your organization require evaluations due to funding requirements or because of the industry you support?

Change by Design conducts evaluations of federal- and state-funded programs to determine process and program alignment with required results, as well as impact.

Does your organization need to determine the impact of new federal or state legislation on policies going forward?

Change by Design performs policy analyses relevant to legislation at the federal and state levels to identify all issues and provide recommendations to address all changes.

Does your organization need help pinpointing the exact cause(s) for performance issues and how to address them?

Change by Design conducts comprehensive needs assessments and analyses to determine gaps in results and root causal factors.
Change by Design develops logic models to align all elements of an initiative to desired results.
Change by Design delivers a 1-3 day tailored workshop to clients to determine collaboratively the right problems and solutions.

Does your organization need help to effectively communicate with key stakeholders?

Change by Design develops communications training for effective messaging with policy makers, the media, and potential funders.