Official Press Release

Change by Design is happy to announce a collaboration with Strategic Resolution Experts, Inc., a management consulting and IT service management company based in West Virginia with a primary clientele of federal government departments and agencies.

In this collaboration, Change by Design President Dr. Sue Ebbers serves as the lead instructional designer to FEMA’s National Fire Academy. Working with three subject matter experts, Dr. Ebbers will storyboard an eight-hour eLearning introductory course for all members of the U.S. fire service, and other first responders as well.

The course, titled – Introduction to Strategic Community Risk Reduction – will develop an understanding of the process to reduce or eliminate risks related to fire, life safety, and all hazards, as well as serve as a foundational course to any of the fire service roles, including not only fire fighters, but fire marshals, fire chiefs, fire investigations, and others.

Dr. Ebbers will work with SRE partner e-PAGA to build the course using Dr. Ebbers storyboards. There will be client reviews and testing, as well as a pilot to determine how effective the training is for actual target learners. The project is slated to be completed by June of 2019.

About Change by Design

Celebrating 10 years of business in 2018, Change by Design is an award-winning instructional design and performance improvement management consulting company that works with government, companies and other organizations to improve their performance through learning and change.

From Fortune 500 companies to local businesses, from local non-profits to the federal government, Dr. Sue Ebbers and her consultant team provide two types of focused solutions. We equip workforce talent to perform their jobs effectively through customized training of all types, and we strategically transform talent and organizational processes to produce highly-acclaimed results and achieve positive, durable impact.

Change by Design has proven experience in manufacturing, telecommunications, banking, education, energy, pharmaceuticals, electronic commerce, transportation, health and prevention, child welfare/prevention/social services, first responders (law enforcement and the fire service), associations, nonprofits, and academia sectors.