By: Sue Ebbers, Ph.D.


Change by Design was recently selected by the International Municipal Signal Association (IMSA) to continue our relationship by awarding us a new contract for a new group of legally defensible assessments, project workflows, and detailed course designs for five new public safety disciplines. The award decision was made because of Change by Design’s reputation and our prior success of working together with IMSA. This new contract represents the second project with IMSA, following:

  1. An initial contract in mid-2022 to design and develop legally defensible exams for five different public safety certifications areas. such as Traffic Signal Installation and Maintenance and Fiber Optics (Installation and Maintenance)

  2. A concurrent contract to design and develop the same solution for another 5 public safety certification disciplines, which includes creation of detailed process workflows and course outlines for each discipline that can be localized and utilized by regional trainers to generate tailored coursework

IMSA is the globally recognized leader in public safety certifications, certifying over 15,000 members a year. The organization was established over 125 years ago, and counts Thomas A. Edison as an early member.

IMSA’s certifications provide assurances to public safety-related employers that the employees or contractors who earn the credentials are fully capable to complete the mission-critical public safety work for which they were hired. This continued partnership of Change by Design with IMSA deepens their ability to keep the US, Canadian, and Caribbean countries and municipalities safe.

Many member associations work hard to balance the quality assurance requirements of their educational offering with the realities of lean budgets and competing priorities. If you are part of a business or non-profit that provides professional education, CEU credits, or learning and development solutions to member organizations, you likely face this challenge each day. Fortunately, there are a variety of different evidence-based approaches for taking your training team’s efforts to a higher level of effectiveness.

If you have a certification system in need of major overhaul, explore how Change by Design can help by contacting us to discuss the possible solutions that best address your needs.




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