You likely possess a wealth of knowledge about your organization, because you work in it every day. Anyone involved in this competency-modeling process must have a full understanding of where your organization fits into its industry sector. They must also grasp how your workforce interacts with outside stakeholders. The research and interviews that are completed help to achieve a successful gap analysis, so that findings can be synthesized into targeted improvement. This is part 2 of a 3-part blog article series that further discusses how to achieve a workforce alignment to results.