GE Energy’s Global Quality group wanted two important quality areas to receive major attention through the design and development of training for basic auditing and writing documentation. Change by Design made this typically mundane content come alive with rich storytelling and virtual instructor-led training.
Change by Design produced two days of skills-focused training for AT&T on an extremely tight timeline for the launch of their customer service and small business sales initiative.
The State of Florida's social marketing campaign for adopting children who were wards of the state was extremely successful, but also exposed serious challenges within the adoption system. Change by Design was hired to help.
Change by Design was hired by GE Energy to develop a complex learning simulation teach their leadership how to engage with the quality process of continuous improvement.
Change by Design was hired by the Florida Department of Children and Families to develop a comprehensive curriculum for preservice child welfare workers.